Saturday, 1 October 2011

Solution

TMSS:

Web based solution

Streamlining Sales, management and customer maintenance

in the

Freight Forwarding and logistics industry

(cost and route optimization manager,)

Standardization - The FF world has no operational standards causing confusion, lack of efficiency, and unnecessary spending. TMSS provides a standardized system which will streamline processes everywhere in the world.

Provides 360 degree view of the Sales and Customer Maintenance with INNOVATION in Freight and Logistics process through:

CRM

Business Intelligence

Pricing

Activities

Problem (6)

If the clerk had access to a program that could show him all the various options – he’d see that:
1) It could have been driven to Cleveland then flown to Newark and from there directly to Milan for ($XXX) – OR
2) driven to Toronto 1 hour north and flown to Milan from Toronto for ($XXX) OR
3) Since this wasn’t a rush order – it could have been shipped costing a mere $XXX
Getting a package from Point a to point b has tens if not hundreds of possible ways to go
Most FF have no way of seeing viable alternatives, so they go with the obvious and often end up losing money, or living on the edge of acceptable margins – just getting by
There are 15 parameters that effect cost and each of these effect each other, bringing tens of thousands of pricing options

Problem (5)

Cargo shipment is priced at $XXX,
Then it’s driven 8 hours from Buffalo to JFK
and flown via KLM, stopping in Amsterdam, changing planes
In Amsterdam it’s picked up, moved to a KLM warehouse, then loaded into the pallet flying to Milan
Lands in Milan, goes into airline warehouse, clears customs, gets picked up, driven to Dell’s Warehouse in the outskirts of Milan for a grand total of $XXXXXX – leaving the FF with a profit margin of only 3%!!
(all of this is shown on a map)

Problem (4)

They go to the FF they use in Milan, and the clerk contacts their office in JFK and arranges a pick up.
(show another dot on the map)

Problem (3)

Story – Dell in Milan, Italy wants to import 320 kilo of HW components from Buffalo, NY to Milan
(picture of a map – buffalo and NYC and and Milano marked)

Problem (2)

So as we saw – over 99% of the business is handled by small to large – not Enterprise!
Many of these companies are local, lo tech, using primarily office spreadsheets, manual operational systems (picture of pencil and pad, excel, etc.)

Problem (1)

Cargo Vs. Courier – by definition – over 25 kilo – currently we are discussing cargo – not courier

Friday, 11 March 2011

TMSS Elevator Pitch

TMSS is the world's first sales and process management system for freight forwarders. Based on advanced technology, TMSS optimizes pricing and route decisions to increase your profit margins and improve customer experience; and as one unified platform for all sales and logistics functions, TMSS provides a clear view of all business processes, improving efficiency and giving you a cutting-edge advantage in the global transportation market.

Introducing the first integrated sales and freight process management for the transportation industry

TMSS is the first sales and freight process management system for freight forwarders that provides one coherent, easy to use platform for all sales, management functions and positions within the freight and logistics company.

Pricing & Route Optimization

First and foremost TMSS is an easy to use, intuitive, tool for producing optimal pricing and route quotes within minutes.

Combining an innovative pricing engine with UI-based geo-location system and a repository of relevant information (including historical data and third-party rates), TMSS enables you to provide fast and accurate quotes with a click of a button.


The result: increased profit margins for you, improved purchasing experience for your customer.

Clear Visibility across All Company Functions

TMSS provides clear visibility across the freight & transportation process and one unified platform for all relevant functions within the company: from sales representatives, customer services, through branch and regional managers, logistics personnel, to finance and corporate management.

For example, agents uses TMSS in different parts of the globe in order to receive comparative optimized data on prices, sales opportunities, sales leads, pipeline, loss and gain customers will achieve a substantial improvements on pricing and routing decisions.

Workforce and Site Management

Providing a clear view of customers business and sales processes, TMSS enables freight forwarders to establish consistent sales & business practices and deploy them worldwide across different sites, agents and locations.

CRM Functionality

TMSS contains all the capabilities of a Customer Relationship Management tool geared specifically to the shipping industry, alongside with innovative tools to help you keep track and stay in touch with customers.

One of several innovations is our Opportunity Network Identifier (ONI), which gathers customer information from social & professional networks as well as websites and interacts with popular Web 2.0 applications such as Linkedin. TMSS also has a built-in chat function that enables you to stay in touch with customers, colleagues and partners whenever you need to.

Business Intelligence

TMSS contains BI utilities, such as KPI and balanced scorecards (BSC), to help keep track of business performance and support business decisions.

Connectivity

TMSS connects directly to third-party providers such as airlines, shipping lines, trucking (domestic) companies, as well as 3rd party suppliers for constant input of vital information including prices and schedules. TMSS also has built-in connectivity to leading ERP systems, and will in future interface with external business solutions.

Cloud-Based

TMSS is a cloud-based service working in the SaaS (software as a Service) model, with Service Level Agreements (SLA) to ensure quality and uptime.

As a cloud-based service TMSS provides all its benefits, such as easy web-based, access from anywhere in the world, fast implementation with no installation required, easy centralized management, quick scalability and more.

Security

TMSS is built on a robust foundation based on virtualization technology, with top-of-the-line security guaranteed by our Service Level Agreements.

Our security features include:

  • Geographically distributed Servers.
  • Controlled connectivity from specific IP addresses
  • Encryption of stored data
  • Clear demarcation between customers

The Challenge

Freight forwarding is one of the largest verticals in the world, with a total global spending of 3.3 Trillion Dollars in 2010. Although a widely divergent field, varying from multi-billion dollar carriers to small logistics providers, freight forwarders do share distinguishable modes of work: complex logistics spanning countries, languages and currencies, supply-chains linking multiple third-party agents, and specialized documentation processing, to name a few.

However, until today, transportation companies did not have a sales process management freight dedicated systems specifically geared for their needs; a system that provides the functionalities of CRM, yet extends to freight, transportation and management, providing clear directions, vision and controls across the sales management and logistics process.